Reporting a bug
Marey can put the report together for you. Open Settings → Support → Report a bug. Marey assembles the technical details it already knows: the app version, the versions of Electron and Chromium it runs on, your macOS version, your Mac model, your display refresh rate, the mode you were in, and the frame rate, codec and resolution of any loaded clips. File names and file paths are never included.
Nothing is sent automatically. The report is shown to you in full, you copy it, and you send it from your own mail app. Marey never transmits anything on its own.
Please add what only you can know: what happened, what you expected, and the steps to reproduce it. Screenshots help a lot.
Suggesting a feature
There is a short form for feature ideas: Settings → Support → Suggest a feature. No sign-in, and your email address is not requested.
Common questions
Does Marey modify my original files?
It never re-encodes, moves or overwrites them. The one thing it can write to an original is a Finder tag, and only when you explicitly sort a clip. Marey marks the tags it creates and removes only those, so any tag you set yourself is left alone.
Why does the first load of a ProRes or MXF file take a while?
Marey displays video through a web engine that cannot decode these professional formats, so it builds a temporary H.264 proxy the first time it sees the file. The proxy is cached, so the second load is instant. The original is untouched. You can clear the cache in Settings.
Playback stutters. Is that a bug?
Probably not. If your display refresh rate is not an exact multiple of the clip frame rate, playback judders no matter which player you use. 25 fps on a 60 Hz display is the classic case, and a 120 Hz display does not save you: 120 divided by 25 is 4.8, so every frame is held for four refreshes, then five, then four. Marey measures this, tells you which refresh rate to use, and can switch the display for you. Your previous setting comes back automatically when you quit.
Can Marey correct the loudness of an audio-only file?
Yes. Drop a WAV, AIFF, FLAC, M4A or MP3 into the Loudness mode and it will measure it against your delivery target. The corrected export keeps the original format whenever the bundled FFmpeg can encode it. MP3, Opus and Vorbis are the exceptions: they need encoders that are not included, so the corrected file is written as AAC and Marey tells you so.
Which macOS versions are supported?
macOS 14 and later, on Apple Silicon.
Open source
Marey uses FFmpeg under the LGPL. The exact sources and the build script are published here:
Privacy
Marey collects no data at all.